Responsible Gaming

63bd Responsible Gaming — Play Smart, Stay in Control

Gaming is for fun — that's our core principle. 63bd wants every member to play safely and responsibly. Our responsible gaming tools and guidelines are here to help make sure of that.

63bd's commitment: your well-being matters to us more than any business consideration.
5+ Protection Tools
24/7 Support Services
18+ Strict Age Policy
100% Confidentiality guaranteed
What is responsible gaming?
Gaming is for entertainment — not for problems

Responsible gaming means treating gaming as a source of entertainment — not as a solution to financial problems or stress. At 63bd, we want every member to play consciously, enjoyably, and within their limits.

Billions of people around the world enjoy online gaming without any issues. In some cases, though, gaming can spiral out of control. 63bd has developed a range of tools and guidelines to help make sure that doesn't happen.

Remember — there are no guarantees in gaming. Winning and losing are both a natural part of the game. Never bet with money you can't afford to lose. 63bd is always here for you.

63bd's mission: We want every member to enjoy a happy, healthy gaming experience over the long term.
Golden Rules of Responsible Gaming
Treat gaming as entertainment, not as a source of income.
Set a budget in advance and stick to it.
Don't chase losses by placing bigger bets after a losing streak.
Take regular breaks and spend time with family and friends.
Avoid gaming when drinking or feeling stressed.
If you notice a problem, seek help straight away — it's the brave thing to do.
63bd's Responsible Gaming Tools

You are in full control. Use these tools to protect yourself.

Deposit Limit

Set your own daily, weekly, and monthly deposit caps. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Loss Limit

Set a maximum amount in BDT you're willing to lose over a given period. Once you reach that limit, 63bd will automatically pause your gaming.

Session Timer

See in real time how long you've been playing. Get alerts when you hit a set time. This is highly effective at reducing the tendency to play longer than intended.

Cooling-Off Period

Take a temporary break from gaming — from 1 day up to 6 weeks. During this period, depositing or playing games will not be possible.

Self-Exclusion

For a longer break, self-exclude for anywhere between 3 months and 5 years. This decision cannot be reversed while it is active.

Ads Off

You can opt out of all 63bd promotional emails and advertisements at any time — just one click from your account settings.

Using the tools
How to activate the protection tools

Using 63bd's responsible gaming tools is straightforward. Log in to your account, go to the Settings menu, and activate any tool you need from the "Responsible Gaming" section.

1
Log in to your account

Log in to your 63bd account and click the profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

From your account settings menu, select the "Responsible Gaming" option.

3
Set up your preferred tools

Deposit limit, session timer, or cooling-off period — set whichever works for you.

4
Confirm

Save your changes. Some tools take effect immediately; others may require a 24-hour waiting period.

Need Help? If you have trouble setting up any tool, reach out to our 24/7 Live Chat support. We'll assist you right away.
How long does it take for a cooling-off period to kick in?

A cooling-off period takes effect immediately upon request. Gaming and deposits are suspended from that moment.

Can a Self-Exclusion Be Reversed?

No. Self-exclusion cannot be withdrawn while it is active. This is by design, to keep you protected.

Does lowering a deposit limit take effect immediately?

Yes. Lowering a limit takes effect immediately. Increasing it comes with a 24-hour cooling-off period to give you time to reconsider.

What Happens After Self-Exclusion?

Your account will be fully suspended. To reactivate it once the period ends, you'll need to contact support.

Recognise the signs of problem gambling

Problem gambling develops gradually. If you notice any of these signs, seek help immediately.

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Serious Warning Signs

Spending beyond your budget and borrowing money to fund gaming.

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Serious Warning Signs

Repeatedly increasing your bets to try to recover losses.

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Warning Signs

Lying to family or friends about your gaming.

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Warning Signs

Feeling restless or irritable when not gaming.

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Warning Signs

Neglecting work, studies, or family responsibilities.

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Keep an Eye Out

Repeatedly trying to cut back on gaming but unable to do so.

If even one applies to you: If you notice any of the signs above in yourself, reach out to 63bd support or take a self-exclusion right away. That's not weakness — it takes courage.
Check yourself
Are your gaming habits healthy?

Answer the questions below honestly. If you answer "yes" to 3 or more, please speak with 63bd support.

1
Have you ever spent more time or money on gaming than you planned?
2
Do you return to gaming after a loss to try to shake off the frustration?
3
Have you ever borrowed money or taken on debt to cover gaming costs?
4
Do you hide your gaming from family or friends?
5
Have you tried to cut back on gaming but not managed to?
6
Do you feel restless, irritable, or moody when you're not gaming?
7
Does gaming ever feel more important than work, family, or sleep?
3 or More "Yes" Answers? Contact 63bd support now. We don't judge — we just help.
Contact for Support
63bd Support (24/7)
Get help anytime via Live Chat or email.
Self-Exclusion
Activate it at any time from your account settings.
Confidentiality guaranteed
Everything you share when seeking help is kept completely confidential.

Asking for help means you are aware and courageous. 63bd is always by your side.

Frequently Asked Questions about Responsible Gaming

No. While self-exclusion is active, you will not be able to log in to 63bd, play any games, or make deposits. Once the period ends, you'll need to contact support to reactivate your account. As part of that process, you'll need to confirm that you're ready to return in a healthy way.

Yes, but under specific conditions. Lowering your deposit limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period. This is intentional — to prevent impulsive decisions made in the heat of the moment.

Start by having an honest conversation with them. Without judgement, and with empathy, help them understand that seeking help is not a weakness. You can also contact 63bd support for advice on how to help. In some cases, it may even be possible to request self-exclusion on someone else's behalf as a third party.

You can withdraw any balance in your account before self-exclusion takes effect. Once the exclusion is active, your balance is kept safe. When you reactivate your account after the period ends, that balance will be returned to you.

Contact 63bd support immediately. We will investigate your account and take the necessary steps. Use a strong password on your account and never leave your device without logging out. We also recommend using parental control software on your device.
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Play safe, stay happy — 63bd is always by your side

Responsible gaming isn't just a policy — it's the foundation of every decision we make. Join 63bd and become part of a healthy gaming community.

Your Well-Being Is Our Priority 5+ Protection Tools 24/7 Support Completely Confidential
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